Please note: The terms and conditions of your volume license agreement and the rights to use the products documented in this agreement govern your use of the products granted by Microsoft. While we have made it difficult to make it easier for you to access product usage rights and understand the rights to use products by this online tool, your use of this site should not replace reading and understanding your volume licensing agreement. We will endeavour to ensure that the content of this site complies with the documentation of the current volume license, but in the event of conflicting content, you should refer to the terms of your agreement. When SA coverage on the qualifying license expires, the customer can purchase SA for the same version and edition of the product under the Migration license without having to acquire new separate licenses beforehand. This option does not apply to customers who purchase licenses through subscription programs (for example.B. corporate subscription contracts or free-value subscription agreements). The vouchers expire 180 days from the date of receipts, regardless of the course of the SA coverage. All benefits must be delivered before the voucher expires (good in return). Vouchers that expire before SA coverage expires return to the pool of available days planning services.
The tables above show service days available on the basis of a full registration or a 3-year agreement. Customers who purchase SA coverage for one year receive one-third of the number of service days listed. Customers who purchase SA coverage for two years receive two-thirds of the number of service days listed. 24×7 Help to Fix the Problem provides assistance in case of problems with certain symptoms that occur when using Microsoft products. Microsoft will make reasonable efforts to help customers respond to support requests in a manner consistent with Microsoft`s product support policies. Microsoft reserves the right to refuse inappropriate requests for support services and may refer customers to an additional service level contract that may require additional fees. The Microsoft ISV licensing program is available to ISVs who want a practical licensing opportunity for Microsoft products and their integration into a single solution. THE ISVs can then replicate the commercial solution and distribute a fully conceded solution to their end-users.